The growing threat of spyware (also called "adware"). The number of companies producing software that secretly monitor surfing habits seems to be growing. Most of these spyware programs analyze a user's surfing habits, and then target commercial ads toward the user via browser "pop-up" windows or by redirecting the browser to another web page. Spyware itself is most often installed unknowingly by a user when it is "bundled" with another program, most often freeware. Spyware can also be installed by a single click when a user visits a cleverly crafted web page touting specialized freeware. Spyware programs also often download and install other programs to "help" in their information gathering. The cumulative effect of spyware, other than the loss of privacy, is a slower and more problematic PC. Almost all spyware programs target the Windows operating system. A. Why doesn't my anti virus program detect and remove spyware? It's in the small print. Spyware programs get "permission" to be installed when a user clicks "OK" without reading the EULA (End User License Agreement). The EULA of some programs allow the automatic installation of other programs. Viruses and trojan worms are known as malware, and they infect your PC without your permission and cause problems. B. What can I do to help protect myself? 1. Keep your system updated. For personal PCs, keep your Windows updated by visiting http://windowsupdate.com. The Helpdesk staff has done (and continues to do so) a great job of making UTC PCs update themselves automatically. If you have a warning stating your system needs updating, follow the directions and let the updates occur. 2. Surf safe. Stay away from questionable web sites. Watch where you click. Read the disclaimers. 3. Avoid downloading and installing software that you don't need. This is not to say that all freeware is bad. C. How do I check for Spyware? How do I get rid of Spyware? My favorite program is Spybot-S&D. Adaware is also a good programs. Both are free and routinely updated with the newest offenders. Spybot Search and Destroy: http://beam.to/spybotsd Adaware: http://www.lavasoftusa.com/support/download/ D. What are some examples of spyware/freeware programs? RealNetworks Real Downloader, Netscape Smart Downloader, Comet Cursor, Virtual Bouncer, EZSearch bar. For a full list: www.spywareguide.com E. Where can I go to learn more about spyware? An excellent page by Steve Gibson detail his battle against Real Networks: http://grc.com/downloaders.htm Another article on spyware from ZDnet: http://www.zdnet.com/products/stories/reviews/0,4161,2612053,00.html If you have any questions, please email me. mjw Michael Ward Ed.D, R.H.C.E. Manager of Advanced Technologies UT Chattanooga - CECA 615 McCallie Ave Grote 124 Dept 4324 Chattanooga, TN 37403 423-425-4764 FAX:423-425-4362 mike-ward@utc.edu